Privacy Policy
Last updated: October 2026
This policy applies to the processing of personal information across the 6xVPN marketing website, user panel and subscription services. Account and billing data are used to provide the service; website analytics help improve our pages. Neither is the same as the content users access through international routes.
Account Information and Purposes
No email address is needed to create an account; a username and password are sufficient. Email is not required for account creation. If a user voluntarily provides an email address or other information in a support request, it is used only to handle that request and is not additionally required to create an account.
6xVPN processes usernames, information needed for login verification, subscription status and traffic usage to identify accounts, manage service access and calculate plan usage. Traffic usage is billing data and does not include a list of websites visited. When submitting a support ticket, provide only the issue and any necessary error messages. Do not include passwords, full subscription links or sensitive information from payment credentials.
No-Logs Position and Connection Data
6xVPN does not record which websites users visit, store browsing content, lists of visited addresses or DNS query history, or maintain persistent connection logs that could be used to reconstruct an individual's browsing activity. Accordingly, no archives of this kind of browsing or connection log are retained.
Temporary session state required to transfer data during a connection is used only for as long as needed to maintain the connection and manage resources, then released when the connection ends. It is not turned into browsing history. Account login status, accumulated usage and order records are separate and are handled for their respective purposes. Troubleshooting relies on the issue described by the user and necessary service error information.
Order Records and Third-Party Payments
Order information includes the selected plan, order identifier, amount, transaction status and refund processing records. It is used to confirm payment, activate subscriptions, reconcile accounts and handle disputes. 6xVPN supports Alipay / WeChat Pay / USDT; payments are processed by the relevant third-party providers.
Payment providers may process transaction information under their own rules, and their data handling is governed by their privacy policies. 6xVPN receives the payment result needed to verify an order and does not ask users to provide payment account passwords in support tickets. Before making a payment, check the order amount and selected payment channel.
Cookies, Local Storage and Site Analytics
Browser cookies and local storage are used to maintain necessary sessions, save login credentials and remember language preferences, reducing repeated steps. Clearing this data may sign you out or restore default settings, but it does not automatically delete your account or server-side orders.
Site analytics help us understand page visits, referral sources and link clicks so we can improve navigation and content. They cover interactions with the marketing website and user panel, not other websites accessed through subscription routes. Analytics are not used to build profiles of individual browsing activity. Users can manage cookies and website storage in their browser settings; restricting them may prevent some features from working properly.
Data Retention, Access and Deletion
Account information is retained for as long as necessary to provide the service and handle account matters. Order and refund records are kept as required for financial reconciliation, dispute handling and applicable laws. Site analytics are retained only as long as needed for analysis, then deleted or de-identified. This policy does not promise a single retention period that has not been confirmed.
Users can view account and order information in the panel and request corrections or deletion through the support ticket portal. We need to verify account control before processing a request. Information that must still be retained by law or relates to an unresolved dispute will be limited to the relevant purpose, and the reason for being unable to delete it will be explained. Deleting an account may affect subscription access, so please resolve any outstanding matters first.
Policy Updates and Questions
6xVPN publishes policy revisions on this page and updates the month shown at the top. Important changes to data use or user rights will be explained on the website or in the panel. Updating the page text does not replace consent where consent is legally required.
Privacy questions, concerns about data processing and requests to exercise rights can be submitted through a support ticket in the user panel. Please specify the data involved and the request so we can review it. Subscription use and refund terms are described in the Terms of Service.