Terms of Service
Last updated: October 2026
These terms apply to 6xVPN subscription services and the associated user panel. Please review the service scope, account responsibilities, and refund policy before use, and check your selected plan before placing an order. For information about the handling of personal data, also see the Privacy Policy.
Service Scope
6xVPN provides network acceleration subscriptions for cross-border access and access to international websites, covering 100+ countries / 180+ routes and supporting Windows / macOS / iOS / Android / Linux. Available routes and client access links are shown in the user panel; clients and subscriptions are obtained through the panel.
Subscriptions provide network connectivity and do not include memberships or other benefits from third-party websites, apps, or content platforms. Third parties determine their own account eligibility, content licenses, and regional rules; users should check these separately.
Account and Subscription Rules
No email address is required to create an account; a username and password are sufficient. Users must keep their login credentials and subscription links secure. They must not publish them publicly, resell subscriptions, or share accounts or subscriptions with others. If credentials are exposed, change the password promptly and seek assistance through the user panel.
There is no limit on the number of devices connected at the same time, provided they belong to the account holder; this does not permit account sharing among multiple people or commercial resale. The number of devices does not change the plan's data allowance. Monthly subscription data resets each month on the activation date. When upgrading mid-cycle, the price difference is prorated for the remaining days. Data packages can be used until depleted and never expire. See Plan Pricing for prices and data allowances.
Acceptable Use
Users must comply with the laws and regulations applicable where they are located and where they use the service, respect third-party terms of service and intellectual property, and must not use the service to engage in unlawful activity.
Network attacks, malicious scanning, fraud, distribution of malicious software, invasion of others' privacy, and unauthorized system access are prohibited. Users must not disrupt normal route operations, harm the rights of other users, or interfere with service delivery through abnormal use. Users are responsible for activity carried out under their accounts.
Availability and Scope of Responsibility
Connection quality depends on factors including local networks, carrier links, device configuration, route maintenance, and the status of the destination service. 6xVPN does not guarantee continuous access to specific websites, a fixed speed, or uninterrupted service. Coverage does not mean that all third-party content will be accessible.
If a problem occurs, check your local connection, update your subscription, and try another route before submitting a report through the user panel. Planned maintenance and service changes will be announced on the site or described in the panel. Issues caused by changes to third-party services or user configuration should be handled according to their specific causes. These terms do not limit service responsibilities or consumer rights provided by applicable law.
Refund Policy
You may request a full refund without stating a reason within 60 days of your first payment. No explanation for discontinuing use is required, and this policy sets no threshold for data usage or connection attempts.
Sign in to the user panel and submit a refund request through the support ticket portal, including order details for verification. Do not submit your password or complete subscription link. Once the order associated with the request has been verified, the refund process will be explained in the ticket. The time for funds to arrive depends on the payment channel, and no fixed processing time is guaranteed.
Account Termination and Changes to These Terms
For unlawful use, resale or sharing, attacks on the service, or other material violations of these terms, 6xVPN may suspend relevant connections or terminate an account based on the risk involved. The reason for any action will be explained, and users may raise an objection through a panel ticket. Account actions do not automatically cancel refund rights or other remedies available under applicable law.
If these terms change due to service or legal requirements, the date on this page will be updated and important changes will be announced on the site or in the user panel. Changes will not retroactively reduce refund rights for existing orders. If you have questions or do not accept a change, you may stop using the service and ask through a ticket how it affects your existing subscription.